FAQ
Q1. Are you trading company or manufacturer?
We are factory, we have much experience in this industry. It is our pleasure that we can help you.
Q2. How to get quotation from your factory?
We need a 2D drawing or 3D solid model to prepare a First Quote interactive quote.
Q3. When can I get the price?
We usually quote within 48 hours after we get your inquiry. If you are very urgent, please call us or tell us in your email so that we will regard your inquiry priority.
Q4. How about your lead time?
1): Toolings &Samples
15 to 30 days after receiving your advance payment.
Gravity casting, die casting, plastic injection molding will take 30 to 60days after receiving your advance payment.
2) Mass production
The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
Yes, we can produce by your samples or technical drawings. We can build drawings for you after we get your samples too.
Q6. What is your sample policy?
We can supply 1pcs sample free (value under USD15/PCS) after we finish as your drawings, but the customers have to pay the freight cost. If you need more samples, you have to pay the samples cost.
Q7. Do you test all your goods before delivery?
Yes, we have 100% test before delivery.
Q8. How do you make our business long-term and good relationship?
We keep good quality and competitive price to ensure our customers benefit ;
We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.